Does Adobe Animate keep crashing on your systems? We find out the most common reasons for Animate crashing and how to resolve these issues.
Contents
Why does Adobe Animate Keep Crashing?
We’ve found three reasons why your Adobe Animate could be crashing, we’ve listed them below
Outdated Graphics Driver
In most cases, an outdated graphics driver is the main culprit behind Adobe Animate crashing. Nvidia, AMD, and Intel keep updating their graphics drivers. By doing that, they’ll fix bugs in the last version of the graphics driver and enhance the performance.
System below Minimum Requirements
The problem might arise if the user computer lacks the necessary hardware to run Adobe Animate smoothly.
The recommended specifications for Windows and macOS are:
Windows
- Intel Pentium 4 or Intel Core Duo ( 2GHz or Faster Processor)
- 8 GB of RAM (16 GB Recommended)
- 4 GB of Available Hard Disk Space
mac OS
- Multicore Intel Processor
- 2 GB of RAM ( 8 GB Recommended)
- 4 GB of Available Hard Disk Space
Number of Frames in a Timeline
Adobe Animate could crash if the number of frames in a timeline exceeds the limit. Every Timeline can have only 16,000 frames. If a user exceeds this, it may lead to Animate crashing while exporting.
4 Fixes to Try When Adobe Animate Keeps Crashing
1. Recreate Preferences
Recreating the Animate professional preferences file resolves unexpected issues or unusual performance, such an application crashing. Recreating the preferences file restores the following items to the default settings:
- All Preferences
- All Workspace Settings
- All Project Settings
2. Validate Fonts
Adobe Animate could crash if one or more corrupted fonts are installed. Mac users have mainly encountered this issue.
Steps to Validate Fonts:
- Choose Applications > Font Book
- Choose All Fonts in the left column
- Select the top-most font in the Font column and press Cmd+A to select all the fonts
- Choose File > Validate Fonts
- Click the checkbox next to any damaged or duplicate fonts and click Removed Checked.
3. Turn Off Firewall
Sometimes, Firewall (and antivirus programs) can prevent you from launching Adobe Animate and can also lead to it crashing. Disabling it could prevent Animate from crashing.
4. Update Adobe Animate
If none of the fixes work, try updating/reinstalling Animate. Adobe eliminates glitches and bugs with new Animate updates to create a user-friendly experience.
Conclusion
Try these quick fixes to help you get back on track in creating some amazing animations. Our Postudio blog has also covered how to fix crashes with other popular post-production tools so that you can find immediate solutions.
You can also use Adobe Aimate and other such tools directly on Postudio. No need to install. All you need is a browser and a good internet connection. So, why wait? Register now for an early access and enjoy seamless creative freedom on Postudio.
FAQ’s
Where are Adobe Animate Recovery Files?
If you have not saved the file yet, Animate saves the copies in its Temp folder. The file names are the same as the originals, with “RECOVER_” added to the beginning of the file name.
